Please carefully review our privacy policy to understand how Florence Flowers & Gifts handles your Personally Identifiable Information in accordance with our website.
What Personal Information Do We Collect?
When you use our site, we may collect your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.
When Do We Collect Information?
We collect information when you register on our site, place an order, subscribe to a newsletter, respond to a survey, open a support ticket, provide feedback on our products or services, or enter information on our site.
How Do We Use Your Information?
We may use the collected information for the following purposes:
- Personalize user experiences and deliver content and product offerings based on preferences.
- Improve our website to better serve you.
- Respond effectively to customer service requests.
- Administer contests, promotions, surveys, or other site features.
- Process transactions efficiently.
- Request ratings and reviews of services or products.
- Follow up after correspondence (live chat, email, or phone inquiries).
How Do We Protect Your Information?
- Our website undergoes regular security scans for vulnerabilities.
- Personal information is stored behind secured networks, accessible only by a limited number of individuals with special access rights and required to keep the information confidential.
- Sensitive/credit information is encrypted via Secure Socket Layer (SSL) technology.
- Various security measures are implemented to maintain the safety of your personal information.
- All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do We Use ‘Cookies’?
Yes, we use cookies to:
- Help remember and process items in the shopping cart.
- Understand and save user preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and interactions for improved experiences.
- Users can choose to have their computer warn them each time a cookie is being sent or turn off all cookies through their browser settings. Disabling cookies may impact site features such as login, ordering, and site customization.
Third-Party Disclosure
We do not sell, trade, or transfer personally identifiable information to outside parties without providing advance notice. This excludes website hosting partners and other trusted third parties who assist us in operating our website, conducting business, or serving users, as long as they agree to keep information confidential. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. While we strive to protect the integrity of our site, we have no responsibility or liability for the content and activities of these linked sites. We welcome feedback about these sites to maintain the highest standards of privacy.